Privacy policy

This policy explains what Anytime Maintenance and Construction, LLC (“AMAC”, “we”) collects through this website, how we use it, and the choices you have. It covers the estimate forms, the phone and text line, and the pages themselves.

What we collect

What you type into a form: your name, phone number, email address, the service you need, your ZIP code or street address, a description of the job, your timeline and budget range, and any photos you attach.
How you found us: the page you landed on, the referring site, campaign tags in the link (such as utm_source) and the ad click identifiers Google or Meta add to it. We keep these with your request so we know which ads and pages work.
Technical details: the type of device, the page you sent the form from, the time it took to fill in, and your IP address. The IP address is recorded with every request you send, for spam protection and, when you agree to be contacted, as the record of that consent.
Spam protection: forms use Cloudflare Turnstile, which checks that a person, not a script, is sending the form.

We do not collect payment card numbers on this website.

How we use it

To call, text or email you about the request you sent: to ask questions, schedule a visit, send a scope and price, and follow up on the work.
To route your request to the right crew (home repairs, remodeling, commercial work or careers).
To keep records of the work we did and the warranty that covers it.
To understand which pages and campaigns bring in requests, in totals rather than about you as a person.
To keep the forms free of spam and abuse.

We share your information only with the people and services that help us answer your request:

Our own systems: our customer and job-tracking system, and the email service that delivers new requests to our office.
Licensed trade partners: when part of your job is performed by one of our licensed plumbing, electrical or HVAC partners, we share the details they need to do that part of the work. The scope tells you when a partner is involved.
Service providers: website hosting and security (Cloudflare) and, when you ask us to text you, our messaging provider. They process the data on our behalf and may not use it for their own purposes.
When the law requires it: to answer a valid legal request or to protect our rights and safety.

We do not sell your personal information.

Text messages (SMS)

Program. AMAC sends service and estimate messages to people who request them: replies to your estimate request, appointment times, scope and price updates, and job follow-ups. We text you only after you tick the consent box on one of our forms, or text our line first.

The consent you give. Every form that asks for your phone number shows this sentence beside an unticked box:

Message frequency varies with your request; most people get a few messages while a job is being scheduled and done.

Message and data rates may apply, according to your mobile plan.

Help. Reply HELP to any message for help, call us at (214) 616-6452, or email hello@amacnow.com.

Opting out. Reply STOP to any message to stop receiving texts. We send one message to confirm, and then no more. You can opt back in by replying START or by ticking the consent box on a new request.

Your mobile number stays with us. Mobile opt-in data and consent will not be sold, rented or shared with third parties or affiliates for their own marketing purposes. We share it only with the messaging provider that delivers our texts.

Consent is not a condition of purchase. You can get an estimate and hire us without agreeing to receive texts; we will call or email instead.

Carriers are not liable for delayed or undelivered messages. The full messaging terms are in our Terms of service.

Cookies and browser storage

The site keeps a small record in your browser’s session storage: how you arrived (for the attribution above), your progress in the estimate form, the city your ZIP code matched, the reference number and type of the request you just sent (so the thank-you page shows the right next steps), and whether you already saw our “before you go” prompt. It is cleared when you close the tab. One preference is kept in your browser’s local storage instead: when you close the “before you go” prompt or send a request from it, the date until which it stays quiet (7 days later). It stays in your browser until you clear its site data, and has no effect after that date. We do not use advertising cookies today; if we add analytics or advertising tags, this policy will name them before they go live.

How long we keep it

We keep requests and job records for as long as we need them to do the work, honour the warranty and meet our tax and legal obligations, and then delete them.

Your choices

Stop texts: reply STOP to any message.
Stop calls and emails: tell us on the phone, or email hello@amacnow.com, and we will mark your number and address “do not contact”.
See, correct or delete your information: email hello@amacnow.com from the address you gave us, or call (214) 616-6452. We answer within the time Texas law allows. We may keep what the law requires us to keep, such as invoices.
Photos of your project: we never publish photos of your home or business without your permission, and you can withdraw that permission at any time (see our Terms of service).

Children

This website is not meant for children under 13, and we do not knowingly collect their information.

Changes to this policy

When we change this policy we update the date and version at the top of the page. A material change applies only to information collected after it is published.

Contact

Anytime Maintenance and Construction, LLC · (214) 616-6452 · hello@amacnow.com