24/7 for commercial and PM accounts Homeowners: we respond in under 15 minutes during business hours
Burst pipe. Break-in. Ceiling coming down.
Call now (214) 616-6452Call now. A person answers — 24/7 for commercial and property-management accounts.
Is it an emergency?
Call now, or tomorrow is fine
Call us now
- Active water leak or flooding
- Sewage backup
- No heat or no AC in an occupied unit
- Board-up after a break-in, storm or vehicle impact
- Ceiling or structural sag
- An exterior door or lock that won’t secure
- Fire or smoke damage cleanup
- Blocked egress or elevator lobby
Next business day is fine
- A dripping faucet
- One broken appliance
- Cosmetic drywall damage
- A fence panel down
- A slow drain
- Paint touch-ups
- Punch-list items on a finished job
Not sure? Call anyway. We’d rather tell you it can wait than find out Monday.
Can’t talk right now?
Send this and we’ll call you
Five short fields. Name is optional.
What happens when you call
From the call to the fix
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Step 1: You call
A person answers. Tell us the address and what you see.
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Step 2: We triage on the phone — what to shut off, what to move
Water main, breaker, gas: we walk you through it while you are on the line.
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Step 3: Crew dispatched or a first-thing slot booked
Commercial and PM accounts: a crew on the way. Homeowners after hours: the first slot in the morning.
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Step 4: Photos, written scope and the repair estimate before we leave
You get photos of the damage and the fix, the scope in writing, and the estimate for the repair.
Where we respond
13 DFW cities
Across Collin, Dallas, Denton, Tarrant and Rockwall counties. About 45 minutes from our Plano base.
Water still running? Call now.
24/7 for commercial accounts. Homeowners, call the same number.
We respond in under 15 minutes during business hours